How many numbers you get depends on the call plan you opt for. Microsoft Teams Phone allows you to assign phone numbers to your users. Assigning licenses to individual users is also done from the admin center. #Microsoft teams calling license#If Phone System isn't included in your Microsoft 365 or Office 365 plan, you will need to purchase a Phone System license as an add-on.Īfter you have a Phone System license, purchase the Calling Plan you need by signing in to the Microsoft Teams admin center and then going to Billing > Purchase Services. If Calling Plans are not available for your country or region, consider using Microsoft’s Direct Routing service to connect your on-premises telephony infrastructure to Phone System. You can easily discover the availability of the different Microsoft Calling Plans in your country or region, online. Find out if calling plans are available in your country/region Microsoft explains the process of doing this in six steps. In short, Phone System refers to the virtual infrastructure or hosted system, while 365 Business Voice refers to the specific service package that offers Microsoft Phone System and other telephony features.Īlthough calls between Teams users are free, if you want your users to be able to call landline or mobile numbers via the PSTN, you’ll need to get set up with a Calling Plan in Microsoft 365 or Office 365. 365 Business Voice does all of this by bundling together Microsoft Phone System features into one easy-to-manage service. With 365 Business Voice you can host video meetings, set up both toll and toll-free numbers, call menus to help callers get to the right department, and access lots of other useful features and add-ons. It replaces traditional telephony providers and on-premises PBX systems. Microsoft 365 Business Voice turns Microsoft Teams into a powerful and easy-to-use telephone system. Although Teams calls are free, expensive add-ons for international calling and SIP trunking can quickly increase overall costs. Those 8x8 calling plans can also be a more cost-effective telephone solution than using Teams Phone by itself. 8x8 provides phone numbers in over 120 countries, a direct PSTN replacement in 48, and unlimited calling plans in 47. With the integration, users can make (and receive calls) internationally directly from the native Teams dialer. 8x8 can enhance the native Teams Phone functionality, turning it into a powerful, enterprise-level unified communications solution. Some organizations need more advanced features that Microsoft Phone System alone cannot offer, such as integrated SMS capability and real-time, single-system analytics. You can also turn any computer, or mobile device into a phone with which to use your Business Voice phone number. Microsoft Phone System refers to Microsoft’s hosted telephone service that gives you call control and Private Branch Exchange (PBX) capabilities, with options for connecting to a Public Switched Telephone Network (PSTN).īecause Phone System is a part of Teams, you can easily use the service with an IP desk phone. It can be used as a VoIP phone system to handle an audio or video phone call whether they’re using a landline, mobile phone, or the Teams app. Microsoft Teams Phone refers to the Teams telephone service.
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